Next Level Church Privacy Policy

Last Updated Date: March 26, 2025

This Privacy Policy describes the personal information that Next Level Church (hereinafter “Next Level Church,” “NLC,” “We,” “Us,” or “Our”) collects about you, how We use or disclose your information, your rights related to your personal information, and how We secure your information. This Privacy Policy applies to personal information collected, used, or shared by or on behalf of Next Level Church, including information collected through our website at https://www.nextlevelchurch.org/ and mobile versions of the site (collectively, the “Site”), by email, by phone or other offline method, or any other website or place We display this Privacy Policy (collectively, the “Platforms”). By using or interacting with the Platforms, you accept and consent to the terms of our Privacy Policy in effect at the time of your use or visit.

Information We Collect and How We Collect It

Personal information is information that directly or indirectly identifies you or can be used to identify you as an individual. We collect information in the following ways:

Information You Provide

The personal information We may collect includes:

  • Contact information. Your name, phone number, email address, physical address, and certain marketing and messaging preferences or other online and offline communications with Us.

  • Audiovisual information. We may film, photograph, or record you on Next Level Church property during events or services.

  • Volunteer information. Volunteers provide their information directly to our third-party background checking service, CheckR. We do not collect sensitive information such as Social Security numbers ourselves.

  • User and donor information. We collect user information when you create an account with Us and donation/payment details when you make contributions through Kindrid.

Information Collected Automatically

We may also automatically collect certain personal information when you visit or use the Platforms using pixels, cookies, or similar tools. These may include:

  • Device type, browser type, and IP address.

  • Pages visited and time spent on the Site.

  • General location data and activity trends.

We use Google Analytics and Facebook Pixels to help analyze how users navigate our Site and to improve the experience. You can learn more about opting out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

You may adjust your browser settings to reject cookies, but doing so may limit functionality.

Do-Not-Track Signals

The Site does not currently respond to browser-based “Do Not Track” signals.

How We Use Information

We use your personal information for the following purposes:

  • Provide our services and related customer support;

  • Send emails or text messages (based on your preferences);

  • Respond to inquiries or requests from you;

  • Personalize and improve your experience on our Platforms;

  • Enhance our services and outreach strategies;

  • Prevent fraud and protect our systems;

  • Conduct analysis to understand how our Platforms are used;

  • Comply with legal obligations and protect the safety and rights of others.

When We Share Information

We do not sell your personal information. However, we may share your information with:

  • Service providers that assist with communications, marketing, donations, web hosting, analytics, and volunteer screening;

  • Legal or regulatory bodies when required by law, to protect legal rights or ensure safety;

  • A successor entity in the event of a merger or legal transition.

Your Rights and Choices

You are not required to provide personal information, but without it, some services may be limited. You can:

  • Update your information by contacting us at the address below;

  • Manage communication preferences by:

    • Clicking “unsubscribe” on our emails;

    • Adjusting app or platform settings;

    • Replying “STOP” to any of our SMS messages.

Protecting Your Information

We use physical, technical, and administrative safeguards to help protect your data. However, no system is completely secure, and we cannot guarantee the safety of your information transmitted online.

Links to Third-Party Sites

Our Site may include links to third-party websites we think you’ll find helpful. These are not governed by our Privacy Policy, and we are not responsible for their content or data practices.

International Users

Next Level Church is located in the United States. If you are accessing our Platforms from outside the U.S., your information will be transferred and processed in the United States. By using our services, you consent to this transfer.

California Residents

We do not share personal information with third parties for their direct marketing purposes and have not done so in the past 12 months.

Children’s Privacy

The Platforms are intended for individuals over the age of 18. While we offer children's ministry programming, any digital engagement involving minors (such as check-in) is handled through secure third-party tools like Planning Center. If we become aware that personal information from a child under 18 has been collected without consent, we will delete it. Please contact us if you believe this has occurred.

Updates to this Privacy Policy

We may update this Privacy Policy at any time. The most recent version will always be available on our website, and the “Last Updated” date will reflect the latest changes. Continued use of the Platforms after updates means you accept the revised terms.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

📧 Email: hello@nextlevelchurch.org
📬 Mail: Next Level Church, 4317 Stevens Mill Road, Matthews, NC 28104